Elevate your practice with MBC

No. You can complete an assessment with a new client instantly, without requiring the patient to sign up for an account. If the client is interested in receiving assessments outside of their session and viewing their own results, they will need to sign up for an account. This can be done at any time and doesn’t need to be done when they complete their first assessment.

Assessments can be completed by clients in several different ways. This flexibility allows you to use Greenspace in the way that best fits your practice and your clients!

Assessments can be completed via email, SMS, or at your organization via Kiosk Code. You can also choose to have assessments delivered to your clients automatically on a regular schedule, or on-demand when they arrive at their session.

Security of patient information and privacy is the foundation of the Greenspace platform. We take this responsibility very seriously and have implemented significant measures to safeguard patients’ personal health information that exceed industry standards and best practices. Greenspace is SOC 2 Type II compliant and conforms to digital and physical security protocols (including PIPEDA and PHIPA), with SSL-secured access, AES encryption at the filesystem level, and firewalls protecting all data. We take many additional precautions to protect privacy including: requiring strong passwords, automatic logouts, automatic access logging, secured data backups, two factor authentication and restrictive data access procedures. All data and information is stored in Canada. To learn more visit our Security page.

Communicating the concept of MBC is an important part of introducing Greenspace to clients and will inevitably increase engagement and completion of assessments, making the program more beneficial for both you and the client.

We have three primary recommendations when introducing Progress Measurement to patients (click to learn more):

1. Explain what the measurement process is.
2. Explain the purpose of implementing an ongoing measurement process.
3. Explain how Greenspace works and how to get started.

Differences between assessment results and your clinical impression can provide valuable clinical insight. Measurement-Based Care is designed to support your clinical expertise and often these discrepancies can offer a lot of important information or insight.

When scores diverge from what you observe in session, it can signal areas worth exploring further with the client. For example, clients may report symptoms differently on structured assessments than they do verbally, or there may be contextual factors influencing their responses. Reviewing the results together with the client can help clarify their experience, uncover concerns that may not have surfaced in session, and strengthen collaborative treatment planning. Tracking trends over time often provides a clearer picture than a single measure alone.

In this video, Dr. Jessica Barber from the Yale MBC Collaborative shares how these discrepancies provide clinical value and insight.

Greenspace provides a range of resources designed to help clinicians confidently interpret results and integrate Measurement-Based Care into their clinical workflow.

Within the platform, providers have access to scoring guidance, clinical benchmarks, and visual progress tracking to help interpret assessment trends over time. The platform also surfaces meaningful insights such as symptom change, deterioration alerts, or risk indicators, to support clinical decision-making.

In addition, Greenspace offers ongoing implementation support, educational materials, and training to help clinicians understand best practices for using MBC in routine care. In collaboration with expert psychologists, the Yale Measurement-Based Care Collaborative Knowledge Hub offers videos, articles, research, and implementation strategies to support the effective use of MBC. Additionally, you can find key information about administering specific assessments and interpreting scores in our Assessments Hub.

Greenspace includes configurable alerts that notify providers when assessment responses indicate elevated risk, such as suicidal ideation or severe symptom scores.

When a risk flag is triggered, the platform surfaces alerts directly within the clinician dashboard so providers can quickly identify clients who may require additional attention. These alerts are intended to support early awareness and help clinicians prioritize follow-up. Organizations can configure how alerts are displayed and who receives notifications based on their internal risk-management protocols.

When introducing MBC to clients, it is important that they understand the purpose and clinical impact of MBC. Framing measures as a tool that supports their care can help improve client engagement and buy-in. When clients can see changes visually and discuss them in session, MBC becomes a meaningful part of care.

In the video below, Dr. Amber Childs from the Yale Measurement-Based Care Collaborative shares how she breaks down the value of MBC and measures in a way that demonstrates the rationale and value that MBC brings to their sessions.

Yes. Greenspace includes configurable clinical alerts that help providers quickly identify clients who may need additional attention.

The Caseload Assistant surfaces the most relevant data points across a clinician’s entire caseload, enabling them to effectively triage clients who need immediate support.

Based on assessment responses, the platform can flag indicators such as symptom deterioration, elevated risk scores, or lack of improvement over time. These alerts appear within the clinician dashboard, allowing providers to quickly prioritize follow-up or adjust care plans where appropriate.

Greenspace supports shared decision-making by helping clinicians and clients use outcomes data together throughout the care process. Many organizations implement this through the Collect, Share, Act framework, a practical approach for integrating Measurement-Based Care into routine sessions.

Collect: Clients complete brief, validated assessments at regular intervals. Greenspace automatically delivers these measures, scores them, and aggregates the results so clinicians have timely insight into symptom severity, wellbeing, and other relevant indicators.

Share: During sessions, clinicians can review assessment results with clients using Greenspace’s visual dashboards and progress tracking tools. Sharing results transparently helps clients see patterns in their symptoms, recognize improvements, and better understand how their experiences are evolving over time. This can make conversations about progress more concrete and collaborative.

Act: Together, clinicians and clients can use these insights to guide treatment decisions. If results indicate stagnation, deterioration, or emerging concerns, the provider and client can discuss modifying therapeutic strategies, introducing new supports, or revisiting treatment goals.

Watch the video below for a walkthrough of the Collect, Share, Act framework by one of its co-founders, Dr. Sandra Resnick from the Yale MBC Collaborative.